This document sets out the shipping policy that applies to customers that make a purchase from our website www.chettytrades.co.uk
. If you have any questions please contact our customer services team on firstname.lastname@example.org
Shipping options and delivery costs
We offer the following shipping options – you will be asked to select a shipping method at the checkout
Shipping rates are subject to destination.
Order Processing Time
All orders placed before 2PM Monday to Friday are processed and dispatched the same day, all orders after will be dispatched the next day. All orders placed during the weekend or on a bank holiday will be sent from our warehouse on Monday or on the next business day.
Delivery Addresses & P.O.Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O.Boxes
Your package may be subject to import duties and taxes. You as the customer are responsible for paying these fees. We recommend that you check with your local customs office before placing an order on our website as these can sometimes be significant an we are unable to calculate these for you
Tracking Your Order
Once your order has be dispatched, we will send you a notification email confirming transaction is completed. Once dispatched we will send you another email with a tracking information. You will be able to track your package directly on the carrier’s website.
We want you, our customer to be completely happy with your purchase – Please read our Return & Refund policy for detailed information about our processes